|
Request
Item
Requesting
An Item From The Catalog:
3
ways to place requests:
You can request items 3 different
ways:
1.) You can request several items at a time by clicking on
Add to Book Cart
2.) You can request items from the list by clicking
on Request
3.) You can request items by viewing the full record and
clicking on Request this Item
Steps to placing a
request:
1.) A screen will display that
will prompt you to type in your first and last name and library card
number. (no spaces)
2.) Choose a pick-up
location from the drop-down box. You can choose to pick up your item at
any eiNetwork library.
3.) If there is a date after
which the item is no longer of use to you, please indicate this.
4.) Click Submit Above Information
5.) If the request was successful, you will receive
a message "Your request has been sent to the library."
Why
do I need to request an item?
All you need to request an item from The Catalog is a current library card
in good standing from any eiNetwork member Library in
Allegheny County.
Why didn't my request work?
While most
requests are successful, there are times when the system won't process a
request:
-
- The item you wish to request is available at the library you are
standing in. Be sure to check the shelf first.
-
- The item you requested is not available to check out. It might be a
reference book that has to be used in the library.
-
- The item might be missing or lost. Contact your librarian for help.
-
- You mistyped your name or library card number.
-
- You have requested too many items.
-
- You have items overdue or you owe too much money in fines.
-
- Your card has expired.
-
- There are no individual copies linked to the record that you wish to
request.
How am I notified that my request is in?
You
will be notified by e-mail, telephone or by postal mail when your item
arrives at the requested pick-up location. You may also check My Account
to see the status of your items:
-
- READY FOR PICKUP = the item is waiting for you at your designated
pick-up library.
-
- IN TRANSIT = the item is being sent to the designated pick-up
library. Delivery can take a few days.
-
- AVAILABLE = the item is available on the shelf at another library
and will fill your request immediately.
-
- CHECKED OUT = the item is checked out to another borrower.
-
- X of X HOLDS = you are in line to receive the item.
What is the Book
Cart?
The Book Cart is a
feature that allows you to save multiple titles so that you can request
them all at once or save, email or print out your results for future
research or as a bibliography.
How do I use the Book Cart?
There are 2 ways to save items to your Book Cart:
-
- Where you see the heading Select Item put a check in the box next to
the item you want to select. At the bottom, click on Save Marked
Records. When you do this 2 new buttons appear at the top of the screen:
View Book Cart and Empty Book Cart.
-
- Where you see the text Add to Book Cart, click on it. When you do
this, 2 new buttons appear at the top of the screen: View Book Cart and
Empty Book Cart.
Viewing your Book Cart
When you are ready to view your items, click on View Book Cart at the top
of the screen.
Requesting items from your Book
Cart
To request some or all of
your items, click on Request Items in Book Cart. You must have a
valid library card from an eiNetwork member library.
-
- Type in your first and last name and library card number. (no
spaces)
-
- Choose a pick-up location from the drop-down box. You can choose to
pick up your item at any eiNetwork library.
-
- If there is a date after which the item is no longer of use to you,
please indicate this.
-
- Click Submit Above Information
-
- If the request was successful, you will receive a message "Your
request has been sent to the library."
InterLibrary Loan:
Can't find the book you want in our
catalog system? It may be time to conduct an InterLibrary
Loan.
Simply fill out the online form by
clicking here.
Have questions? Click here to visit
the InterLibrary Loan frequently asked questions
page. |